Accessibility | Follow Us
Youtube Icon

Communication in the Workplace around Disability

Ryan Compton - Centre for Resolution
Thank you to Ryan Compton, Director of Centre for Resolution for this guest blog.

As an employee, having a disability may feel intimidating or lower your confidence, creating a barrier to independence whilst at work. As an employer, it can also present tension and discomfort if you do not know how to communicate with someone with a disability. Yet effective communication is the cornerstone to success in any working environment.

Disability at work coaching

Coaching for disability at work provides an effective solution for both parties. Coaching will be conducted by trained leaders who will have years of experience, both in the disability sector and in the workplace environment.

Resolving conflict with mediation

If there is a general lack of communication, and as an employer you are unsure of what to do, conflict can easily arise which may lead to the disabled person feeling marginalised or discriminated. If this is the case, another option to resolve this is disability mediation.

With this latter approach, the two parties can meet to discuss the issue in a calm atmosphere of engagement, with a mediator who is skilled in disability issues. The discussions that take place will be confidential and non-judgemental, helping both sides to enjoy a successful and amicable outcome.

Training for disability awareness

Sometimes, an employer and the workforce may gain from disability awareness training. This can help resolve many challenges and difficulties which can undermine the confidence of someone with a disability, leading to lowered performance.

With appropriate training, staff and employers can gain a better understanding of the many different areas which can often cause difficulty for people with disabilities.

Communication and awareness of disability issues

Being aware of the importance of independent access to the working environment can make a big difference to how someone in a wheelchair, or who has hearing or sight impairment, may feel. Both self-esteem and confidence can significantly rise, leading to a healthier atmosphere in which everyone feels happier.

By learning how to communicate effectively, using the right terminology, a disabled person will feel more relaxed and included, leading to increased motivation and confidence.

Retaining and welcoming returning employees

A significant advantage of having good communication skills with disabled members of your team, is that it also helps with their retention of these employees, making them feel worthwhile and less isolated.

A disability mediator, coach or training consultant will also possess extensive knowledge of organisations, which can help with further added support. Workplace assessments, counselling or funding may be available through schemes such as Access to Work.

For more information about Centre for Resolution’s disability services please visit their website.

For more information about Centre for Resolution please click the link. They also have a Facebook Group called Everything Disability that you may wish to join, where best practice and knowledge is shared about disability.

Email: info@centreforresolution.co.uk

Telephone: 01905 21717 Centre for Resolution logo

[contact-form-7 404 "Not Found"]

RSS News RSS

  • Dealing with Sight Loss: Being Blind in Business 10/02/2020
    A disability doesn’t define someone, nor does it equal inability. Whilst it’s important to understand the unique circumstances people may have, often I’ve found it can become all-encompassing to that individual. The post Dealing with Sight Loss: Being Blind in Business appeared first on Visualise Training and Consultancy.
    Daniel
  • Supporting Employees with Visual Impairments 22/01/2020
    This article focuses on employees with visual impairments and how organisations can support them to maximise their potential. The post Supporting Employees with Visual Impairments appeared first on Visualise Training and Consultancy.
    Daniel
  • Are UK Trains Accessible to Passengers with disabilities? 05/12/2019
    If you are a person living with a disability, it’s frustrating that you cannot just turn up at the station, get on a train and travel wherever you want to go to the same as everyone else, due to the fact that you need to book assistance at least 24 hours in advance. How many […]
    Daniel
  • Croydon Vision Talking Newspaper Interview 21/10/2019
    Following Dan's talk at the Croydon Vision AGM about the challenges of growing up with sight loss and how they spurred him on to make a difference to other people living with visual impairments, here's a follow up chat with Danielle, one of the charity's volunteers who helps to produce their talking newspaper The post […]
    Phil Roberts
  • Life Beyond the OCT (Optical Coherence Tomography) Scan 16/08/2019
    You happily go along to the optometrist, feeling good about life. Then comes the bolt out of the blue when the OCT scan reveals a problem. You need to be referred to an ophthalmologist. The post Life Beyond the OCT (Optical Coherence Tomography) Scan appeared first on Visualise Training and Consultancy.
    Daniel
  • I’d never have guessed… you really don’t look blind! 16/08/2019
    Lots of people, including those who have been blind since childhood, haven’t the foggiest what being blind is supposed to look like so comments like ‘You don’t look blind’ can be somewhat baffling. The post I’d never have guessed… you really don’t look blind! appeared first on Visualise Training and Consultancy.
    Daniel
  • Fancy a REAL Blind Date? 15/08/2019
    If you’re going to accept an invitation for a date from someone who has appalling sight like me, don’t be fooled. It’s no good thinking you may as well turn up wearing your old gardening clobber and save yourself a bit of time; if your date is blind, what the heck will it matter what […]
    Phil Roberts
  • Supporting Older People with Sight Loss in Residential Care 14/08/2019
    Only 5% of people who are registered blind see nothing at all so learn to recognise the signs of sight loss as it is more common than you may think and can be easily missed. The post Supporting Older People with Sight Loss in Residential Care appeared first on Visualise Training and Consultancy.
    Daniel
  • Look on the Bright Side of Being Registered Blind! 07/08/2019
    To be registered severely sight impaired (blind) you don’t need to have complete sight loss, you just need to meet certain criteria. The post Look on the Bright Side of Being Registered Blind! appeared first on Visualise Training and Consultancy.
    Daniel
  • Coming Out Blind 26/07/2019
    Come out blind. Begin to live again: with freedom, independence and laughing at real humour, not just at yourself The post Coming Out Blind appeared first on Visualise Training and Consultancy.
    Daniel