Are your eye care services embracing The Equality Act? Are you doing everything you can to ensure that people with disabilities have the same access to your eye care services as people without disabilities?  What are your legal – not to mention moral – responsibilities when it comes to ensuring equality of access? Equality legislation...Read More

Joanne’s Experience as a Blind Student I am registered blind and require additional support to carry out my studies. When I began at university, I was contacted by a disability advisor and received a needs assessment. This was to discuss all the additional support I would require during my studies. For example, I require a...Read More

BJ Edwards shares his experience of accessing eye care in the 21st century. I have always received excellent medical care. As a patient who has endured a number of operations, prolonged stays at the hospital and numerous outpatient appointments, I have observed some excellent practise. Sadly, I have also observed some less than excellent practise...Read More

If your organisation isn’t currently providing accessible formats of your print communications, here’s some advice on how you can approach the new service with confidence and with your individual customers in mind. Be customer-focused If the document is for a specific individual, feel free to check if they have specific requirements or requests. For example,...Read More

Barking Mad  Owning a guide dog can be an empowering, life-changing experience and one that brings many rewards. But it is not always about straight walking. It can, on occasions, be a tasty bone of contention. When you walk into a store, your faithful pooch trotting happily by your side, things can go surprisingly quiet....Read More

More than just a pair of eyes Let us start with a dose of philosophy in order to set the scene. What am I? Yes, it’s a tough question, and a classic, a question you wouldn’t expect to find in an article about eyesight, but nevertheless, it is a necessary and valuable starting point, because...Read More